Terms & Conditions

Terms & Conditions

1. Terms of Website Use

The Terms of Use

Mettila Australia Limited ("mettila") owns and operates this website. By using or accessing this website you acknowledge that you have read, understood and agreed to be bound by these terms and conditions ("Terms of Use"). If you do not agree to the Terms of Use, please do not use this website.

Ownership of Website and Content

Mettila owns the website and, unless otherwise indicated, owns or is licensed to use all content and other material appearing on the website. The material on this website is protected by copyright under the laws of Australia and may not be used without written permission by mettila. No trade mark (whether registered or not) that is displayed on this website may be used in any way without the prior written permission of mettila or of the relevant trade mark owner.

Security

Mettila cannot guarantee any data or program available for download on this website (or any linked website) is free of viruses or other spyware, and you agree that you assume the risk of any damage to your computer as a result of using this website.

Third Party Content

This website contains information from or hyperlinks to websites operated by third parties. mettila provides such information and hyperlinks for your convenience only, but is not responsible for and does not endorse the content of any such information or website.

Revisions

Mettila may revise these Terms of Use or the Terms of Purchase below at any time in its absolute discretion by posting revised terms, and these revisions will be effective immediately. If any of the terms are found to be unenforceable, you agree that the remainder of the Terms of Use and the Terms of Purchase remain in full force and effect.

Liability

Mettila provides this website and its contents on an "as is" basis, and makes no representation as to the accuracy, completeness, currency or reliability of the information contained on this website. mettila will not be liable in contract, tort (including negligence) or otherwise to you for any direct, special, indirect or consequential loss or damage (including loss of profits or loss of data) arising out of or in connection with this website.

Your Privacy is Important

We are committed to protecting the privacy of everyone who shops or interacts with us. mettila’s Privacy Policy sets out our commitment to you on privacy, including our use of "cookies".

Governing Law

Mettila operates this website from its offices within Australia. The laws of the State of Victoria govern these Terms of Use and the Purchase Terms below, and you agree to submit to the non-exclusive jurisdiction of the courts of Victoria. You agree to be responsible for compliance with applicable local laws if you access this website outside Australia.

2. Terms of Product Purchase

The Agreement

In addition to the Terms of Use, these terms and conditions ("the Purchase Terms") set out the additional terms and conditions under which you may purchase from mettila products appearing on this website. By completing the customer application process and purchasing products from this website, an agreement exists between you and mettila once mettila accepts an order. Each accepted order is a separate agreement.

Customer Application

You must complete the customer application process before placing any orders. You warrant that all information and data provided by you is accurate, complete and up to date. You will promptly notify mettila if there is any change to this information or data. You must take responsibility for the safekeeping of your username and password, as you are liable if an unauthorised person uses your username and password.

Orders

You place an order with mettila by selecting products and pressing the "purchase now" button on the checkout page. mettila reserves the right to accept or reject an order for any reason including without limitation, unavailability of product; an error in the price, image or the product description; or error in your order. Orders are deemed received by mettila at the time of successful transmission of the order, and you will thereafter be unable to cancel the order. Orders are deemed accepted by mettila upon mettila acknowledging such order or failing to reject such order within 14 days. We only accept orders from mainland Australia and Tasmania.

Product Availability

Mettila uses its best endeavours to ensure products ordered are available for delivery, and in most cases will notify you where a product is unavailable prior to you completing your order. However you acknowledge that in some cases this is not possible and mettila may need to reject an order you have placed for a product where mettila establishes that it is actually unavailable for delivery. In such cases mettila will refund in full all amounts you paid in respect of such unavailable product. mettila cannot provide rainchecks for products ordered online, and where permitted by law reserves the right to limit the sale of products to reasonable or normal household quantities.

Payment

You must pay for your products purchased on this website at the time of placing an order. We accept Paypal and all major credit cards including Mastercard, American Express, Diners Club and Visa. Products may also be purchased using Afterpay, subject to Afterpay’s terms www.afterpay.com/terms.

Variation of Products and Price

Mettila may vary the prices on this website at any time, and prices are subject to change until you have paid for the products in full. Product availability and product prices may vary between mettila’s retail stores and those found on this website.

Delivery

Delivery terms included delivery areas, delivery costs and estimated delivery times are contained in mettila’s Delivery Policy. The Delivery Policy is expressly incorporated in these Purchase Terms. Please note that to purchase products, your delivery address must be within a suburb where mettila provides delivery. Orders will not be processed for delivery to an address in a suburb not in mettila’s delivery area. Risk in the products passes to you upon delivery to your nominated delivery address, and title passes upon payment for the products in full.

Returns

Return claims (including for replacement products, refunds or credits) are detailed in mettila’s Returns Policy. The Returns Policy is expressly incorporated in these Purchase Terms. Please refer to this policy to determine your entitlement to a return, and the process that you need to follow.

3. Customer Product Review terms and conditions

These Terms of Use govern your conduct associated with the Product Review service (the "PR Service") offered by mettila Australia. To the extent of any conflict between mettila Australia's Privacy Policy and these Terms of Use, these Terms of Use shall control with respect to the PR Service.

:- By submitting any content to mettila Australia, you represent and warrant that:

:- You are the sole author and owner of the intellectual property rights thereto;

:- All "moral rights" that you may have in such content have been voluntarily waived by you;

:- All content that you post is accurate;

:- You are at least 18 years old;

:- Use of the content you supply does not violate these Terms of Use and will not cause injury to any person or entity.

:- You further agree and warrant that you shall not submit any content:

:- That is known by you to be false, inaccurate or misleading;

:- That infringes any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy;

:- That violates any law, statute, ordinance or regulation (including, but not limited to, those governing export control, consumer protection, unfair competition, anti-discrimination or false advertising);

:- That is, or may reasonably be considered to be, defamatory, libelous, hateful, racially or religiously biased or offensive, unlawfully threatening or unlawfully harassing to any individual, partnership or corporation;

:- For which you were compensated or granted any consideration by any third party;

:- That includes any information that references other websites, addresses, email addresses, contact information or phone numbers;

:- That contains any computer viruses, worms or other potentially damaging computer programs or files.