Frequently Asked Questions

Which methods of payment do you accept?

We accept Visa, Master Card, American Express, and Discover for safe online payments. We have also included it for your convenience.

Will I be charged sales tax on my purchase?

Buyers will not be required to pay any taxes. The prices shown on the website are the final pricing for each rug.

Is your website safe to use?

Yes. Our website employs 256-bit SSL (Secure Socket Layer) encryption. 

How do I make a purchase?

You can place your order seven days a week, twenty-four hours a day. You can also call our customer care at +61 415 671 915 (7 days a week) to place your order over the phone and website and/or discuss any further questions you may have.

Why should I shop at Mettila Rugs?

Shipping is Nominal.

Returns are simple.

Retail Prices are reduced by 75%.

Customer Service is second to none.

Online shopping is safe.

Guaranteed low prices.

Thousands of Rugs are available.

Returns are accepted for 30 days with no restocking fee.

All rugs are shipped within 24-48 hours of purchase.

No retail overheads and direct manufacturing.